Why would a Before Insert Business Rule on sys_user table affect existing records?

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Chris Cardenas
Tera Contributor

‎11-05-2024 11:48 AM - edited ‎11-05-2024 11:50 AM

We had a situation where we tested a Business Rule that runs Before Insert on the sys_user table.

The goal was to target new account creations and adjust them to Web service access only

However shortly after creation it affected a large amount of already existing user records.

Why would this happen? I believed that a Before Insert rule would only run/affect a new record being created?

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jcmings
Mega Sage

‎11-06-2024 10:28 AM

As some of the other commenters have posted, something else is causing the issue; you are correct that the Insert BR will only fire on new record creation. I'd look at other BRs and scheduled jobs you have.

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Chris Cardenas
Tera Contributor
In response to jcmings

‎11-06-2024 01:49 PM

Apologies for the back and forth.

 

After further review, we did find a Flow that we ran in Flow designer seemed to be the cause.

 

Thank you for all of the help everyone.

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