Widget Follow Interactive Filter

adamrauh
Kilo Expert

Hi All,

I created a dashboard that has a combination of various reports and PA widgets on different tabs. For the reports, I have all of them following interactive filters I've set on the page:

find_real_file.png

Does anyone know if this is doable w/ the various widget's provided by Performance Analytics (OOB, we are only using the Incidents PA out-of-the box).   When I look for example on the 'Open Incidents' PA widget, I do not see that option:

find_real_file.png

I understand once you get into breakdown world this can go away, but insomuch as just making the report respond to the filter at a high level.


Any ideas?

3 REPLIES 3

Ulrich Jugl
ServiceNow Employee
ServiceNow Employee

Hi Adam,



please see here: can I use interactive filter for performance analytics widget?


Currently PA widgets don't support interactive filters.



Best regards,


Ulrich


That being said, in specific cases, you may be able to translate an interactive filter into a breakdown filter for PA with a dynamic content block.



Specific cases meaning:   PA scores are all calculated ahead of time, so you can't apply a filter to the results at all, but if you're already breaking down on that same thing, then you can filter for that breakdown.


Hi Ulrich,
When you say, "currently", you're saying for which release?



We are on Istanbul and PA has interactive filters, we only don't see the filters on the widgets we created.
So probably, that is the same question as Adam.



*EDIT:


I figured out something, the Interactive Filters only work on widgets that are reports. So it won't work on widgets like those from PA. Now it makes sense what Ulrich said.