Hi,
I have been tasked with creating a Portal page that displays a list of tickets for the following modules:
- Incident
- Change
- Problem
- Requested Item
On the portal page would be a tab for each module and when you select that module tab it will display a list of all the tickets for that modules table on a html table. For example, you select incident and the html table will only show incidents. The HTML table will have pagination and filter/search functionality. Also, on the HTML is an additional column where the user can view more details on the record selected. It would be in a glideModal popup.
The reason for this is for the executives, they want to go to the portal to view tickets and not the UI side of the system.
I am reaching out to see if anyone has done this before and if there are any OOB widgets that I should look at to gather the code. Also, do you think it is best if I separate the modules server data into separate widgets and then call those widgets into my main one?
Any thoughts?
