Work notes entry not visible in form view
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11-18-2022 03:06 AM
Hi experts,
I'm facing an issue with displaying work notes entry after it has been saved. On the form view, I've the following:
After I enter something in it and update the record, I'm not seeing the entry below the textarea. I've already checked the ACLs and Client Scripts/UI Policies and nothing is defined to hide it from the view.
For reference, here is the ACL related info:
(1) Column and table name it belongs to
(2) ACL defined on it
I've both the "admin" and "itil" role, so I should be able to see it on the form view. Expectation is something like the following:
Any suggestion as to what I might be missing?
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11-18-2022 04:09 AM
It's already set as true