Workday Integration with workday Spoke

[Prem Vikas K2]

Hello All,

We are trying to integrate servicenow with Workday using the workday Spoke. Currently we are getting the below error message when we try to use the spoke- Get Worker profile. We got confirmation from Workday team that the credentials are correct. Is any other step needs to be done from Workday/ServiceNow end.

<?xml version="1.0" encoding="utf-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><SOAP-ENV:Fault xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:wd="urn:com.workday/bsvc"><faultcode>SOAP-ENV:Client.authenticationError</faultcode><faultstring>invalid username or password</faultstring></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>

Regards
Prem Vikas K

[sanjay36]

We had a similar issue, Its the workday permissions, It should have staffing permissions added to access worker information such as phone number address etc.,