workflow activity comments

Saib1
Tera Guru

Hi,

 

Can someone tell me how to add the comments when the request approved 

 

Need to give the RITM that who has approved it .

 

Example : RITM has been approved by Adam George 

 

 

 

 

 

Shohaib_0-1674040152634.png

 

 

Shohaib_1-1674040280702.png

 

 

Shohaib_2-1674040385418.png

 

1 ACCEPTED SOLUTION

var approver = approvalBy.name;

change this line to var approver = approvalBy.approver.name;

 

 

Please hit like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Cheers,
Mohammed Basheer Ahmed.

View solution in original post

8 REPLIES 8

Hi @Saib1 ,

Modify as below

var approver = approvalBy.name

Please hit like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Cheers,
Mohammed Basheer Ahmed.

@Basheer

 

correct me if i am doing anything wrong in script

 

Shohaib_1-1674050677158.png

 

Shohaib_0-1674050283672.png

 

 

 

var record = current.getUniqueValue();;
var approvalBy = new GlideRecord("sysapproval_approver");
approvalBy.addQuery("document_id", record);
approvalBy.addQuery("state", "approved"); //Add state only if there are mulitple approvers
approvalBy.query();
if (approvalBy.next()) {
var approver = approvalBy.name;
}
current.comments = "RITM approved by : " + approver;
current.work_notes = "RITM approved by : " + approver;

var approver = approvalBy.name;

change this line to var approver = approvalBy.approver.name;

 

 

Please hit like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Cheers,
Mohammed Basheer Ahmed.

@Basheer 

 

incase if it rejects ,

 

var record = current.getUniqueValue();;

var approvalw to modify belowBy = new GlideRecord("sysapproval_approver");

approvalBy.addQuery("document_id", record);
approvalBy.addQuery("state", "rejected"); //Add state only if there are mulitple approvers
approvalBy.query();
if (approvalBy.next()) {
var approver = approvalBy.approver.name;
}
current.comments = "RITM rejected by : " + approver;
current.work_notes = "RITM rejected by : " + approver;

 

 

This is working fine 

 

Thanks @Basheer