Workflow approval script is not working in requted item

[986565]

Hi All,

I am using the scripts for the individual approval based on the group person, for the catalog approval

Here is my code for the request item

current.variables.please_select_sr_approval

when i put logs it was printing, but unable to send request for the approval person.

[Ankur Bawiskar]

@986565 

it should work fine provided

-> that variable is reference to sys_user

-> user you selected is active and not locked out and has email in it

Did you try some other hard-coded user sysId?

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[986565]

Hi @Ankur Bawiskar ,

When i am passing the direct sys_id it was sending the approval request, but when i am using the below code it was skipping, but i am able to see the logs of it.
I am unable to find what is the issue.

var approvalUser = current.variables.please_select_sr_director.toString();
gs.info('approval user ' + approvalUser);

answer = [];
answer.push(approvalUser);

[Ankur Bawiskar]

@986565 

share screenshot of where you wrote the script

[nayanmule]

are you not declaring the answer as a variable ?

you should write it as  - var answer = [];

Also, try just using current.variables.please_select_sr_director;  instead of adding .toString();

Regards,

Nayan