Workflow approval script is not working in requted item
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
Hi All,
I am using the scripts for the individual approval based on the group person, for the catalog approval
Here is my code for the request item
current.variables.please_select_sr_approval
when i put logs it was printing, but unable to send request for the approval person.
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
20 hours ago
it should work fine provided
-> that variable is reference to sys_user
-> user you selected is active and not locked out and has email in it
Did you try some other hard-coded user sysId?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader