Workflow driven Notifications vs Event driven notifications

[Rohith Sureshk1]

Hi,

I have to send out notifications for approvers, change task assignment group and change reviewers(custom). To achive this, which is a better/efficient/recommended way? creating a new workflow to send out notifications or creating a event to trigger notifications once the condition is satisfied?

Thanks

[Community Alums]

Hello @Rohith Sureshk1,

For your scenario, where you need to send notifications to approvers, change task assignment groups, and change reviewers (custom), here's the recommendation:

- Events: If your main focus is just on sending notifications when conditions are met (like notifying approvers or reviewers), using events is more efficient. It's simple and effective for triggering notifications without needing a full workflow.

- Workflows: Since you also need to change task assignment groups and handle custom reviewer changes, a workflow might be better. Workflows can manage these more complex actions in one place, giving you better control over the entire process.

In your case, go for a workflow if you need to handle both notifications and changes to tasks/reviewers. It's more suited for your combined requirements.

[Rohith Sureshk1]

Hi Thanks for reponse, actually, assignment grp is not required. all approvers are in approval tab and reviewers tab (custom). 

So for this event is better?

[Community Alums · Accepted solution]

@Rohith Sureshk1 Yes, based on the updated requirements, using events would be better. Since you're mainly focusing on sending notifications to approvers and reviewers (without needing to change assignment groups), events are a simpler and more efficient solution.