Workflow is not visible in list of workflow variable in catalog item?

Ashwini Jadhao
Giga Guru

Hi,

I have created workflow in scoped application and set the application scope as "all application scope".But, the workflow is not visible in the list of workflow variable on catalog form. Also while creting a workflow I have selected table as sc_cat_item.

Could you please help me on this?

Thank you..

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

You should select table as Requested item(sc_req_item). Once done the workflow will be available in workflow field.

View solution in original post

8 REPLIES 8

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Ash - If that still doesn't work then try to create catalog item record in the same application scope.

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

You should select table as Requested item(sc_req_item). Once done the workflow will be available in workflow field.

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Did you publish the workflow?

your workflow I assume is on sc_req_item table

Then only it would be available in the Workflow field of your Catalog Item

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

FYI - It is mentioned in the question that workflow is against sc_cat_item hence the workflow is not visible.