Workflow task activity automatically changes from Open state to work in progress.

[Nishant_Kumar]

Hello Folks,

I have been developing a workflow and i am stuck in a situation .i.e. when   "Task is created the state changes to Work in progress from Open".

Actually I have the same activity being used for multiple conditions and in some cases the task activity state are working as desired i.e. it is in Open state until the user / fulfiller updates the task.

Below is the script activity mentioned For Task:-

task.short_description='US MBS/Oracle User Access Request Form + iExpense for '+current.variables.Eid12+' ('+current.variables.requester_name.name+')';

task.description ='GBL: '+current.variables.gbl12.getDisplayValue() + '\n User Type: '+current.variables.user_type12.getDisplayValue()+'\n Request Type: '+ current.variables.request_type12.getDisplayValue()+'\n SpendSmart Approver: '+current.variables.request_approver12.name;

task.state=2;

I have even tried setting the task state using the "Populate take Variables " in which we can directly set the values on task activity.

Note: there is no business rule written to change the state of task activity when it is created.

Thanks and Advance , appreciate your help .

PFA name " Sate Changes" to find how I have tried setting the task state using the "Populate take Variables " in which we can directly set the values on task activity.

[SanjivMeher]

Can you post a screenshot of your workflow?

Also do you have any business rule which runs on update, which could be updating it?

[Nishant_Kumar]

Basically my requirement is keep the state of task into open state until user himself/herself takes any action.

snapshot of the workflow is attached below

[SanjivMeher]

Do you have Wait for task completion checked in you task workflow activity?

I think, there should be a BR on this table which runs on update, which is updating the state. I don't see anything in the workflow. You may try deactivating all the BR and try. take a screenshot of the BRs before deactivating

[Nishant_Kumar]

Business Case is to keep the task to open until any action is taken. Actually It was working Fine until we had UAT testing round-1...When this Catalog item went for second round of UAT testing the issue came up.

I noticed that when the task is created it goes to Open state but quickly the state changes to work in progress.

sanjivmeher