Workflow

nameisnani
Mega Sage

Hi Team ,

 

Can anyone please me in Workflow , 

 

nameisnani_0-1709616688186.png

 

For every - option we have to give line manager approval , and for each option 2nd level approval is different , 

 

I have stuck here , If I give line manager , and workflow will be big . . . . . workflow maintenance is very tough , 

 

how should we proceed with approvals . 

 

nameisnani_1-1709616738318.png

 

Can anyone please help ...... me help me here with steps . 

 

Thanks in advance 

 

 

4 REPLIES 4

shikhatyagi
Kilo Sage

Hi @nameisnani ,

Create one backend table with 3 fields- Azure file share name, Approver1 and Approver2.

Based on selected file share name take approvals.

Use below workflow

 

shikhatyagi_5-1709621394228.png

 

 

 

 

shikhatyagi_2-1709621207350.png

 

 

Thanks & Regards

Shikha Tyagi


Please mark this response as correct or helpful if it assisted you with your question.

shikhatyagi
Kilo Sage

Hi @nameisnani 

 

Please create one backend table with 3 fields- Azure Filename share, Approval 1 and Approval2.

Based on the selected Azure file name, Approval1 and Approval2 will trigger.

Try with below workflow.

1.png

 

 

2.pngThanks & Regards

Shikha Tyagi


Please mark this response as correct or helpful if it assisted you with your question.

 

Uncle Rob
Kilo Patron

Don't use legacy workflow for this.
Use Flow Designer with a Decision table.

Tai Vu
Kilo Patron
Kilo Patron

Hi @nameisnani 

Let's have a look to the Decision Builder.

Decision Builder enables developers to decouple decision logic from their code by creating and maintaining decision rules. Decision Builder provides an intuitive interface to create and manage decision tables, which store sets of decision rules.

 

Ref: Platform Academy Session #10: Getting Started with Decision Builder

 

Cheers,

Tai Vu

Explore foundational ServiceNow platform topics in our Platform Academy series! Each session features expert demonstrations, best practices, and live Q&A on topics like Automated Test Framework (ATF), Instance Scan, Upgrade Center, Source Control, and CICD. In this video, we'll dive into workflows