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Worknotes visible to the end user post Vancouver Upgrade

Manasa Reddy Li
Tera Contributor

Hi Everybody,

 

We have recently upgraded to Vancouver Version and we see that the Work notes is visible to the end user for the Workplace Cases & Incidents. Can anyone help us with this issue please ?

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Manasa Reddy Li 

 

https://docs.servicenow.com/bundle/vancouver-release-notes/page/release-notes/quality/vancouver-secu...

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Pavankumar_1
Mega Patron

Hi @Manasa Reddy Li ,

may be it is issue of ACL.

 

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

Pavankumar_1
Mega Patron

Hi @Manasa Reddy Li ,

is it resolved?

 

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar