Workspace list shows extra fields on Edit

4078_TA · 3 weeks ago

I have a list in Workspace that displays only two columns, and it works as expected. However, when I click the Edit button, additional columns/fields are shown.

How can I hide these extra columns and ensure that only the required fields are displayed when clicking Edit in Workspace?

Ankur Bawiskar · 3 weeks ago

@4078_TA

so when user wants to Edit a record you want to see only those 2 columns?

when user clicks Edit the view which gets rendered is "Service Operations Workspace"

So whatever form sections or fields are there in that view will get shown there

You will have to modify that view, but it will impact all places i.e. Form etc

OR

Try to search the Code for Edit button and override it for your own custom view where only those 2 fields are shown

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · 3 weeks ago

@4078_TA

check this link which talks about how to change the view which gets rendered when Edit is clicked

Service Operations Workspace – How to “Edit” the preview pane on the list view? -> response from Markus

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Matthew_13 · 3 weeks ago

@4078_TA - Let me know if this solved issue and Accept solution. Thanks Kindly