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workspace on knowledge articles

Vinya Jakkula
Tera Contributor

‎12-23-2024 04:50 AM

Hi Team,

Can anyone help me in service operations workspace in all articles section "copy link" where it is configured?

 

 

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7 REPLIES 7

Ct111
Tera Sage

‎12-23-2024 04:53 AM

are you looking for something like below :

Link

Change the Copy Link action in Knowledge articles when viewed from Agent WorkSpace - Support and Tro...

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Vinya Jakkula
Tera Contributor
In response to Ct111

‎12-23-2024 05:34 AM

@Ct111 yes exactly. But unable to find the issue.

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Runjay Patel
Giga Sage

‎12-23-2024 05:42 AM

Hi @Vinya Jakkula ,

 

It is coming from UI Page kb_view.

 

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Runjay Patel - ServiceNow Solution Architect
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https://www.youtube.com/
youtube.com/
In this video i have explained about Web service integration in ServiceNow like how it works, how we can configure it, what are the prerequisite and many more. I have covered below topics in this video. 1. understand Web Service. Like when and how we will use it. 2. Talked about Inbound and ...
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Vinya Jakkula
Tera Contributor
In response to Runjay Patel

‎12-23-2024 05:48 AM

@Runjay Patel But copy link action didn't found.

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