workspace on knowledge articles

[Vinya Jakkula]

Hi Team,

Can anyone help me in service operations workspace in all articles section "copy link" where it is configured?

[Runjay Patel]

Hi @Vinya Jakkula ,

That is not UI action, its a button configured in jelly script. You need to find out where is that pice of code written, as many widget are getting called.

What is your requirement?

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Runjay Patel - ServiceNow Solution Architect
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[Vinya Jakkula]

@Runjay Patel I need to change the Copy Link action in Knowledge articles when viewed from Agent Workspace.

[Runjay Patel]

I have given you the place, you need to find out .