Workspace UI action not working

Kalyani Jangam1
Mega Sage
Mega Sage

Hi All,

Can anyone help with below requirement?

"New activity" is one action assignment which uses "New Audit action record", I have to create a new control test task but it is not working. Compared all things with OOB configuration, but no issue found.
It will be help if anyone have an idea about it.

Screenshot 2023-08-29 at 9.29.07 PM.png

1 ACCEPTED SOLUTION

Hello All,

Issue on action payload defination, In my scenarios I have changed "CREATE_NEW_RECORD" tp "CREATE_NEW" and used action attribute in query, then it will work as expected. If someting not work in declarative action assignment then please check its acton payload defination. Action Payload definition use only in UXF client action type.

View solution in original post

4 REPLIES 4

Maik Skoddow
Tera Patron
Tera Patron

Hi @Kalyani Jangam1 

it would be helpful if you provided more details about what exactly is not working and about what you have done so far.

Maik

"New Control test", "New Interview", "New Walkthrough" not working. When I clicked on them nothing happened. If I click on "New Control test" new control test page will open.

Kalyani Jangam1
Mega Sage
Mega Sage

Hi @Ashley Snyder 

Can you please help us??

"CREATE_NEW_RECORD" is action payload definition calls in "New Activity" action assignment. If I change action payload definition then it will work but not open expecting page. Can you please help us.

Hello All,

Issue on action payload defination, In my scenarios I have changed "CREATE_NEW_RECORD" tp "CREATE_NEW" and used action attribute in query, then it will work as expected. If someting not work in declarative action assignment then please check its acton payload defination. Action Payload definition use only in UXF client action type.