wrong subject change approval notifiaction trigger issue

[Jyoti Ranjan Se]

Hi Everyone,

 In normal change needs two approvals one is group another is technical approval.it will happen one by one

my issue is when group approval is trigger then systems sent a notification to approver for approval. but it sent wrong subject of technical approval and when technical approval sent it also sent technical approval mail subject. and sometime its goes well. for this we use a mail script 

//////

//

var changeType = current.sysapproval.type;

    var changeState = parseInt(current.sysapproval.state);

    if(changeType == 'normal' && changeState == -4){

        subject = gs.getMessage('SA approval is requested from you for {0}, {1}.', subjectArray);

    }

    else if(changeType == 'normal' && changeState == -3){

        subject = gs.getMessage('CAB approval is requested from you for {0}, {1}.', subjectArray);

    }

    email.setSubject(subject);

/////

can anyone help me on this

[Community Alums]

Hi ,

Please check the triggering condition for the notification.

[Jyoti Ranjan Se]

thats working fine

[Community Alums]

Hi,

We can debug in this way, first we can check what change state is returning. I feel in both cases change state is returning as -4. That might be the reason it is going to if loop.

[Sarika S Nair1]

Hi @Jyoti Ranjan Se , 

Can you try to trigger it by adding toString() after type ?like below

 var changeType = current.sysapproval.type.toString();

    var changeState = parseInt(current.sysapproval.state);

    if(changeType == 'normal' && changeState == -4){

        subject = gs.getMessage('SA approval is requested from you for {0}, {1}.', subjectArray);

    }

    else if(changeType == 'normal' && changeState == -3){

        subject = gs.getMessage('CAB approval is requested from you for {0}, {1}.', subjectArray);

    }

    email.setSubject(subject);