You can change the knowledge base, but only if

ServiceNow Use6
Tera Guru

‎11-22-2023 08:02 AM

Hi,

Can you please let me understand the concept for the second part, what does it mean?

 

knowledge.png

 

Regards

Suman P.

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Dr Atul G- LNG
Tera Patron

‎11-22-2023 08:11 AM

@ServiceNow Use6  What is problem statement here.

 

If you have doubt in above case, check in PDI mate.

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