Zurich Release

[GodspowerE]

Currently not able to create scoped apps within Zurich. I have released and requested a few PDIs so far and still having the same issue. I get the error message:

"Unable to create this application. Go back to the create app experience and enter a different scope name. Details: Failed to create templated object, details: This scope is already taken by another application".

There is not other application with the scope name within the requested PDIs. Any idea what might be causing this and possible fixes?. Thanks in advance

[GlideFather]

Hi @GodspowerE,

I remember there were some other people facing this issue, so it doesn't need to be necessarily you doing something else. Most likely not.

Try to check this approach by @Marc Mouries: Resolving 'This Scope Is Already Taken by Another Application' Error in ServiceNow and please let me know if that helped.

It could be a good reference for future occurrences in the Community

EDIT: also found this article KB0012483 

[Nikhil Bajaj9]

Hi @GodspowerE ,

There are multiple people were facing it. Can you try it again today as Servicenow made some changes to fix this issue and even PDI homepage is changed today. 

[GodspowerE]

Thanks for the insight. I just tried again and it still didnt work. I will try deleting cache and requesting a new PDI to see if that works if the issue has been fixed.

[Apython]

same issue here, tried a new account, wiping instance, etc. no solutions... help?