What’s the difference between GlideRecord’s addQuery() vs. encoded queries – when to use which?

[dalvipranit]

What’s the difference between GlideRecord’s addQuery() vs. encoded queries – when to use which?

[Rafael Batistot]

Hi @dalvipranit 

Here the best explanation 

using addQuery() you can give filter based upon the one field,

using addEncodedQuery() you can filter the record based upon the multiple fileds (you can copy the breadcrumb string and use as it is in encoded query under quotes).

https://www.servicenow.com/community/service-management-forum/what-is-the-difference-between-add-que...