Bugs created in ADO from ServiceNow are appearing under my name by default,Instead of service accoun

[akhila13]

Bugs created in ADO from ServiceNow are appearing under my name by default,Instead of service accoun

[Daxin]

Hi, 

what’s the authentication mode you are using for connecting to ADO.

Either the PAT or the OAuth belongs to your account.

[akhila13]

its OAuth

[Daxin]

Then its probably because the access token is issued to your account rather than the service account. 

You can verify by going Manage tokens and lookup the token that was generated and which user was used. 

Try regenerating the token and when prompted for login to generate the token  provide the service account credentials (sometimes SSO might trigger and takes the logged in user's identity). 

[akhila13]

Could you please let us know how to regenate the token