Devops implementation Plan

[Sandeep Kumar13]

Hi ,
Our organization wants to implement Devops in our Servicenow.
Please can any one provide detailed implementation plan, and what are the benefits we will get by adopting Devops
what modules in ServiceNow we can automate with Devops ?

Thanks in advance

[TarunNagar]

To implement DevOps in ServiceNow, start by integrating version control (e.g., Git), setting up CI/CD pipelines using ServiceNow DevOps module, and automating testing and deployments. Key modules to automate include Application Development, Change Management, and Incident Management. Benefits include faster releases, improved collaboration, reduced errors, and better visibility. Software developers gain streamlined workflows, code tracking, and reduced manual tasks. Adopt tools like Jenkins, Azure DevOps, or GitHub for seamless integration. Begin with a pilot project to evaluate outcomes before scaling organization-wide. DevOps enhances agility and ensures consistent ServiceNow development practices.

[snowdev8]

This is a very broad question. What have you found so far? There are community articles that highlight roadmaps for devops implementation 

[Vishal36]

Hi @TarunNagar, 

• Implementing DevOps in ServiceNow can really streamline how changes move through your system, but it’s not just about flipping a switch. To get real value, it’s important to think through a few key things up front:

Which DevOps tool are you integrating with ServiceNow? (Jenkins, GitHub, Azure DevOps?)

Are you just tracking changes, or automating approvals?

Do you need end-to-end traceability for audits, visibility, or just peace of mind?

What parts of the change lifecycle do you want to automate?

Here is what you can automate:

• Create change tickets automatically from your pipelines
• Keep Git commits, builds, and ServiceNow changes in sync
• Speed up approvals with predefined rules
• Track releases and deployments across tools

You may consider a OpsHub, an enterprise - grade integration tool and a ServiceNow Partner, that can connect ServiceNow with 70+ DevOps tools and handle all the syncing, traceability, and automation—without writing a line of code.

Hope it helps!