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Add a Related List records to email notification in DPR

Hermes14
Tera Contributor

20 hours ago

Hi, I'm currently working on am email notification for the creation of Release Templates and would like to include the records on the related list tabs Phase, Task and Policy.

Hermes14_0-1765275463771.png

 


Does anyone have any suggestions how I could achieve this?
Any suggestions are much appreciated!

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3 REPLIES 3

BadalB
ServiceNow Employee
ServiceNow Employee

20 hours ago

Can you please elaborate your query?

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Hermes14
Tera Contributor
In response to BadalB

3 hours ago

Hi @BadalB ,
I would like to include the data from the related records in the email notification. I tried using mail script to display the phases related to the record, however it is displaying all the records from the Release Phase table instead. Any assistance would be much appreciated.

 

Hermes14_0-1765334905413.png

 

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Mark_Branscombe
Tera Contributor

20 hours ago

I presume you want to get data from related records in your email content?

You could use a mail script to do this.

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