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‎12-02-2024 07:49 AM
Dear community,
We're trying to set up our release template so that approval tasks are only generated if a product group is specified . If no product group is assigned, we don't want the task to be created. Is there any way to achieve this level of conditional task generation within the release template?
Thank you
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‎12-02-2024 07:50 AM
I don't think it will happen via template. You will have to handle it via workflow if you are using that.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-02-2024 07:50 AM
I don't think it will happen via template. You will have to handle it via workflow if you are using that.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-03-2024 03:59 AM
Did my reply answer your question?
If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-03-2024 08:59 AM
Thank you @Ankur Bawiskar for the responce, I would be interested if SN is planning to expand the Tasks and Approval Definition with some condition builder to make the solution more flexible.

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‎12-03-2024 09:09 AM - edited ‎12-03-2024 09:10 AM
Hi @Alpa82, Could you elaborate on that?? We have a roadmap item for advanced criteria to figure out who must receive the Approval. Is that what you're looking for?
Thanks,
Balaji