Digital Product release having manager roles still when user login showing error
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06-03-2026 06:58 AM
Hi, In DPR workspace using with manager role login and open the workspace error popup 'Part of the query on sn_dpr_model_release has been ignored because of insufficient access for 'query_range' operation on sn_dpr_model_release.release_target'
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06-03-2026 02:10 PM
Try repair the plugin once and try.
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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06-03-2026 02:43 PM
Hi @Community Alums
To resolve this issue, you must create or update an Access Control List (ACL) to grant the appropriate role the right to execute query range ACL on that release_target field.
Elevate your privileges to security_admin.
Create a New ACL Rule
- Click New to create a new security rule.
- Type: Select record.
- Operation: Select query_range.
- Name (Table): sn_dpr_model_release
- Field Dropdown: release_target
Assign the Appropriate Roles
- Scroll down to the Requires role related list.
- Add the specific role used by your workspace users
- Save and Test
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
