Digital Product Release - Jira Mapping with Multiple Board

durgeshdube
Giga Contributor

Hello Team,

I have been tasked with implementing DPR to enhance our current release process. We currently have a DPR module installed on ServiceNow.

In our current setup, teams work independently on their own Jira boards and create releases. Does anyone have idea/suggestion/experience integrating multiple Jira boards into a single DPR?

Team working as squad and have multiple squad jia board.

I would welcome any suggestions on how to consolidate all releases into DPR without affecting their current way of working.

Any help or insights would be greatly appreciated. Please let me know if you need any further information.

3 REPLIES 3

SuryakiranM4342
ServiceNow Employee

Hi @durgeshdube ,

Hi,

Yes, you can associate multiple JIRA plans with a single product, and then create a release from that product.

To connect the JIRA tool, please follow this doc: https://www.servicenow.com/docs/r/it-service-management/devops-change-velocity/create-jira-tool-dev…

To associate JIRA plans with a product, please follow these steps:

https://www.servicenow.com/docs/r/zurich/it-service-management/digital-product-release/dpr-manage-p…

 

Thanks @SuryakiranM4342 for updated, 

 

Somehow I am not able to open 1st link in your comments getting error as attached screenshot  
Link - https://www.servicenow.com/docs/r/it-service-management/devops-change-velocity/create-jira-tool-dev…

durgeshdube_0-1784858591154.png

Let me have a look on 2nd link and let you know if more question occurred while reading and fit for my senario. thanks