Digital Product Release Workspace, Start Release is not working correctly

SMoore1881 · ‎05-29-2025

I am working through an initial implementation of DPRW using demo data and have configured a release based on a stage based release template. When attempting to 'Start Release' the confirmation modal appears, but no functional change takes place on the release record. I am looking for suggestions on what may be required from a configuration standpoint to allow the release to 'Start'. Thank you for your assistance.

Dr Atul G- LNG · ‎05-30-2025

Hi @SMoore1881

I’m not 100% sure, but you can check the progress on the DPR dashboard and review the task status. After about a day, as time passes, you might start seeing the changes.

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Sai Teja1 · ‎06-02-2025

Hi @SMoore1881,

Can you check if the below event record is available in your instance?

sys_ux_event.do?sys_id=39cca5d35b230010b913cbd59b81c752

If not, please repair the sn-canvas-chrome plugin

v_plugin.do?sys_id=com.sn_canvas_chrome