Is there an OOTB way to see what template is applied for a DPR Record?

Doroteya RS
Tera Contributor

Hello,

As part of the DPR Release registration a selection of a template is a must.

Once record is created - is there a way to cross check which template exactly was used for the creation of the Digital Product Release record?
only thing I'm able to see is approach used in the template timeline vs stage

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9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Doroteya RS 

 

Greetings!!

 

I tried to find out something on this but no success, we can't access the release in native view only WS is available and I tried to check the release table but no success, because the release template is a mixer of many other tables. So in short no easy or no way as of now. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hello Artul,
Can you explain the use case?  How are you planning to use the template reference from the release.  Your response will help us prioritize this capability for a future version of DPR.
Thanks!

Hi @Joe Offenberg 

 

The actual question is from @Doroteya RS

From what I understood, Doroteya wants to know what release is created by using which template like we have in standard changes.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Do we have a solution for this - i have a similar requirement