How to Configuration DPR (digital product release)

[santhosh N]

Hi All,

Could you please provide detailed steps for Digital Product Release (DPR) configuration?

Additionally, I would like to know:

• What activities or prerequisites need to be completed before installation?
• How can we estimate the timeline for DPR configuration? The client is asking for a timeline, and they have shared a flow of how they track their releases, but I am new to release management and need clarity.

I have basic knowledge from a few videos, but I would appreciate your ideas and best practices for implementing DPR.

Thank you for your support!

[SuryakiranM4342 · Accepted solution]

Hi @santhosh N ,

Please refer to the Adoption Playbook for a quick start and to review the prerequisites before setting up the DPR. The following post includes an attached PDF—go through it for detailed guidance and official resources:

🔗 https://www.servicenow.com/community/digital-product-release-articles/digital-product-release-adopti...

For additional context, check out these resources:

• Introduction: https://www.servicenow.com/community/digital-product-release-articles/introducing-digital-product-re...
• End-to-End Demo: https://www.servicenow.com/community/digital-product-release-articles/digital-product-release-implem...

If your focus is on Timeline Release, please follow this document:
🔗 https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/digital-product-rel...

[santhosh N]

Thank you so much for responding!!!