How to Configuration DPR (digital product release)

[santhosh N]

Hi All,

Could you please provide detailed steps for Digital Product Release (DPR) configuration?

Additionally, I would like to know:

• What activities or prerequisites need to be completed before installation?
• How can we estimate the timeline for DPR configuration? The client is asking for a timeline, and they have shared a flow of how they track their releases, but I am new to release management and need clarity.

I have basic knowledge from a few videos, but I would appreciate your ideas and best practices for implementing DPR.

Thank you for your support!

[Dr Atul G- LNG]

Hi @santhosh N 

Here is my basis video on DPR

https://youtu.be/OjLdfawvBZI

You can get the DPR process deck from Now Create and use that to estimate the timelines. DPR is extensive and requires adequate time, which means it’s not only the tool but also the processes that need to be corrected, implemented, and possibly updated.

Current Link:

https://learning.servicenow.com/nowcreate

From 5th Dec Now create link will be changed to :

https://mynow.servicenow.com/now/best-practices/home

[santhosh N]

Thanks for the quick response i will watch the video

[Dr Atul G- LNG]

Hi @santhosh N 

Did my answer not helpful.

[SuryakiranMeka · Accepted solution]

Hi @santhosh N ,

Please refer to the Adoption Playbook for a quick start and to review the prerequisites before setting up the DPR. The following post includes an attached PDF—go through it for detailed guidance and official resources:

🔗 https://www.servicenow.com/community/digital-product-release-articles/digital-product-release-adopti...

For additional context, check out these resources:

• Introduction: https://www.servicenow.com/community/digital-product-release-articles/introducing-digital-product-re...
• End-to-End Demo: https://www.servicenow.com/community/digital-product-release-articles/digital-product-release-implem...

If your focus is on Timeline Release, please follow this document:
🔗 https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/digital-product-rel...