Update Release Scope in DPR Workspace to view related tasks
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07-23-2025 08:19 AM
In DPR workspace, under Releases->Release Scope we can view list of Related Tasks such as Incident, Problem, Requests that are part of a release. Similarly I want 'Incident Tasks' related list view here and so updated this system property as per product documentation Digital Product Release properties.
This is running as expected but when I try to add for 'change_request' this is not happening for me. How can we add change_request that are part of release under release scope in workspace view.
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07-28-2025 08:27 AM
Hi @Dr Atul G- LNG
Please refer to the attached screenshots, we need to display a list of change requests associated with a release in the DPR workspace - under 'Release Scope' like Inc, PB we need to show list of related change requests here.
The Change Requests section below show list of related change request based on Software Model of release.
Thanks in advance
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07-28-2025 09:26 AM - edited 07-28-2025 09:27 AM
Hi @sowndharyam
We wantedly did not add the change requests to release scope as there is a separate section for change requests in release.
If you want change requests in the release scope. You need to do a good amount of customization. You need to modify the logic in data broker "DPR - Get Release Scope Items" to make sure the change requests displayed in Release scope.
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07-29-2025 04:37 AM
Hi @sowndharyam
@Siva Sankar Ala from product team clear the air now. Hope you can take further action.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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