Work items imported from Jira and their connection to the release

kchadwick
Tera Expert

We are currently using the Jira integration inside of digital product release. When using this integration Jira stories are brought over as work items. I am wondering if anyone has found out how the work items are being linked to the DPR release. I have found several tables that work with the Jira integration and are being populated but I cannot find a dot walk path from work items back to the release or any other table used in the Jira integration. Any help on this matter would be great.

1 ACCEPTED SOLUTION

It looks like I have found the table I needed. This relates the two versions together (The plan version and the DPR release version). From this table I should be able to successfully find the link of work item to DPR release. 

 

sn_devops_m2m_plan_version_software_model

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6 REPLIES 6

snowdev8
Tera Expert

It gets tied to the Product Enhancement when a Plan gets associated 

There is not a product enhancement, only work items. We are creating a fix version in Jira and then creating a release off of the product screen of digital product release. This causes no product enhancement to be created. We are not using the "Add enhancement from epic" button. 

Siva Sankar Ala
ServiceNow Employee
ServiceNow Employee

If your stories are associated a fix version a software model (Version) record will be created in Digital Product Release application.
If you create any release from that version. The stories will be visible in Release scope page even if you do not have product enhancements associated with it.

@kchadwick  Just to give a bit of more info on this.  

If your stories are associated a fix version a software model (Version) record will be created in Digital Product Release application.

This will happen only when you have enabled the checkbox for "Auto create product versions from plan versions"
Note -> Within Jira Integration tool 'Fix versions' term is equivalent to 'Plan Version' in Servicenow Devops.
Please check below screenshot for better understanding -->

 

rohitroy_0-1752648588017.png

 

rohitroy_1-1752648595803.png

 

Below is the link for the docs for reference >>

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/digital-product-r...