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Work Items Not Displayed in Digital Product Release Module release

SujaniC
Tera Contributor

Hello,

Objective:
To connect Agile Development 2.0 with the Digital Product Release (DPR) module and ensure work items (stories, epics, etc.) are listed under product enhancements in the DPR release.

Steps Taken:

1. Created a product.
2. Associated a plan using external tools.
3. Created stories, scrum releases, and epics in Agile.
4. Created a release in DPR, ensuring the release version matches the scrum release version.
Observed Issue:
After performing these steps, work items are not visible under product enhancements in the DPR release.

  1. Investigation Findings
  2. In the table sn_devops_m2m_work_item_plan_version, the plan version is empty for certain work items.
    The plan version is not automatically linked when creating a release from DPR.
    Manually adding the plan version resolves the issue and work items become visible, but this is not automatic.

Request:
Looking for guidance on how to ensure the plan version is automatically associated with work items when creating a release from DPR, so that work items appear under product enhancements without manual intervention.

 

2 REPLIES 2

Alexandre Assis
ServiceNow Employee

Work Items will be visible if you indicate in the Epic record the corresponding Product enhancement it is related to. The Product/Product Feature/Product enhancement structure is available in the Epic/Capability/Feature tables (Planning Items) en EAP in SPW. If you are just using Agile 2.0, and not SPW, I don't think the link is available.

SuryakiranM4342
ServiceNow Employee

Hi @SujaniC ,

There’s no need to create a matching product version in DPR manually. Instead, ensure that you select the Auto Create Product Version checkbox when associating the Agile plan with the DPR product.

For detailed, step-by-step instructions, please refer to the link below:

https://www.servicenow.com/community/digital-product-release-blogs/what-s-new-in-digital-product-rel...

See Section 4: Integrate DPR with Agile 2.0 and Auto Import Epics and Stories.