Unable to import Work Items that are not under an Epic
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‎05-09-2025 07:05 PM
We use a 3rd party tool for planning that is not available OOB.
I set up the integration , imported Plans and stories, defects etc as work items.
However, I am unable to import the work items to the scope of the Digital Product.
I only have the option to Add Epics to an Enhancement, or Link Epics, but, not all work items are under an Epic on that tool.
What are my options here?
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‎07-21-2025 07:09 AM - edited ‎07-21-2025 07:16 AM
You can goto Release Scope Page.
There are two tables which you might need to take care of.
1. sn_devops_m2m_work_item_plan_version
2. sn_devops_m2m_plan_version_software_model
As you can see these are m2m tables.
Now just to give bit of more information, Plan Version (sn_devops_plan_version) is a term which is used in the DevOps Application world basically we can call it as a version.
In ideal case if you were using Jira (for example) as an external tool, There it is called as Fix Version. Fix version is termed as Plan Version/Release Version in DevOps world.
Now when it comes to Digital Product release side we have version table coming directly from the cmdb table, 'cmdb_sw_component_model'. These above mentioned two tables are there to maintain a proper mapping between these two side of the things.
I believe all the workitems (stories/defects/tasks etc) created in your third party tool are being fetched already in the sn_devops_work_item table. You will have to make sure that when you create a Release version and attach your workitems to that the first m2m table retains that mapping. At the same time In the second m2m table you should have the mapping of the record of the version (dpr side ) and plan version(devops side).
This way when you goto the Release Scope page of the Release created in the DPR workspace you will be able to see all the workitems.
Hope this will help you solve your problem.
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