DPM: Application Service & Business Application Portfolio - Availability
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04-14-2025 05:56 AM
How is availability populated for Business Application Portfolio? I've add a commitment to the Service Availability related listed under my business application. Also, this question extends to Application service portfolio. How is availability added for either one of these?
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05-07-2025 07:29 AM
Use the KPI Performance Metrics for "Enterprise Portfolios" Business Application Portfolios fall under "Enterpise Portfolios".
However, CSDM relationships and guidelines apply here. Business Applications ARE NOT Operational CI's. So you would not be targeting those CI's as for ITSM processes. Business Application performance as it relates to availability is pulled up from the Application Service. So first be sure that you are getting the expected results at the App Service and then work your problem up. Is your App Service and Business Application have the correct CSDM relationship tying them together?