Creation of Flow Designer in combination with notification

Shir Sharvit
Tera Contributor

Hi,

I have an assignment that I need to create using FLOW DESIGNER:

 

Receive an email that is received after clicking on the link (reopen) that we created in the notification (we created a click here button that opens a response email as soon as you click the button).
The requirement - upon receipt of the email, the status of the request will change from closed complete to open and copy the text inside the body of the email to Additional comments of the request.

 

Thank.Shir

3 REPLIES 3

OlaN
Giga Sage
Giga Sage

Hi,

What's the issue you are facing? What have you done so far, where are you stuck?

 

If you haven't looked at Flow designer at all, I can recommend going through the learning on the Developer site.

Can't figure out where to start and what to fill in the FLOW actions

Here is a helpful video to check, to get started, you can start from 11 minutes in.