hide the closed option in the state field

[Shir Sharvit]

Hi,

In the incident form - how do I hide the closed option in the state field?

Thank, Shir

[Vasu ch]

Hi @Shir Sharvit 

Create an onLoad client script or any other client script as per your requirement on the Incident table. Add necessary conditions under which you want to hide the Closed choice value. And use the below method.

g_form.removeOption(<fieldName>, <choiceValue>);

Regards,

Vasu Ch

[AndersBGS]

Hi @Shir Sharvit ,

If you would like to remove the closed option from state field, you can right click the state filed and chose "configure choices" 

Then remove "closed".

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders