How to get EOL dates on POS device by OS

klf1123
Kilo Sage

POS devices seem to go end of life based on their OS version. Currently models are generically pulled into ServiceNow via a separate integration for these devices. Because the models are at the higher level there isn't a way for me to tie the devices to the more detailed models and as such apply the correct EOL dates to the models. Is there a work around that can be suggested so I can highlight the devices that are EOL by model with particular OS version?

0 REPLIES 0