HeyI created a check box on incident form in SOW called u_false_transfer.I need this check box to be visible only if Assignment group type is not 'itil' .I tried to use UI POLICIES but it workes only after saving the record.Now I want to write ONchan...
HeyI created a check box on incident form in SOW called u_false_transfer.I need this check box to be visible only if Assignment group type is not 'itil' .I tried to use UI POLICIES but it workes only after saving the record.Now I want to write ONchan...
Hey,How do I show specific columns in reference field - in the service_offering field?The basic table of the field is the TASK table And I want to make the change in the incident table. I want to display the name and u_application columns. I tried to...
Hi Team,OOB spoke can only connect with one instance. If we want to connect 2nd instance then we need to clone all required JIRA actions and change the connection alias that holds the 2nd JIRA instance details. how to achieve the cloning of required ...
Delegate cannot able to see the approval task on the portal.Delegate cannot able to approve or reject the approvals
which is a correct regex expression to capture only the servers in the servers (webserver3) in the server webserver3domain.com is down?
Title: Incorrect Open Time on the NOC Incident Description: NOCINC0001245457 was opened at 00:30 WAT on the 6th Jan but the system picked the opened time as 05-01-2024 20:36:47. Any suggestions why their us difference ?
Hi,Im trying to create an SLA thet needs to run only if the incident was opened after 12:00. I cant find a way to define a specific hout without specific day.How can I do it?
How to select only users of a specific type group into a reference field?
Hey, Creating a record producer form to create a new incident. I have a caller field in the form that once I select a caller, the position field will display the appropriate values of the caller.I did this by script include :And in the Reference qual...
Hi, I have created a catalog item, for I want to fix a quantity value to 1. There should not be any drop down. After submit the request, quantity variable should be available on RITM and catalog task. Can anyone help me to achieve this.
HeyI created a form called quality event and it has a calendar_date_time field called u_reminder_date_and_time.I created a business role that opens as soon as a change is made in this field, and it causes the creation of a scheduled job that causes t...
Hi All, I am looking for a Recommended Implementation Sequence for EAM. Also, I would greatly appreciate it if you could share the list of the OOB Catalogue Items details about EAM. I have attached the example of 'Recommended Implementation Approach...
Is there any possibility in ServiceNow to recognize NPMs also and add them to SN Groups
