Problem with smtp after installing the latest zurich version
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10-17-2025 11:41 AM
There is no outbound smtp or inbound pop3 setting in the latest version of ServiceNow that I just setup. Apologies if I sent to wrong forum. I did not see one for general issues.
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10-17-2025 06:30 PM
Hi @bliszard
If you are talking about the PDI, then I think it's the expected behaviour.
OOB email sending and receiving feature was deactivated. So you need to set up your own smtp and pop3 servers to send or receive email from/to ServiceNow.
Refer the below community post to setup the custom configuration.
Regards,
Siva
