Saving filters in Agent Workspace
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03-13-2024 08:27 AM
Is it possible to have filters saved in Agent Workspace so that the next time the user goes in they only see what they created the filter for?
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08-01-2024 07:38 AM
Did you find solution for visibility of saved filters in SOW ? I am also looking for similar requirement.
Thanks,
Sunil Safare
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08-01-2024 08:22 AM
Hi @Sunil62 ,
Please refer below thread:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999091
Plz mark my solution as Accept, If you find it helpful.
Thanks & Regards,
Sumanth meda