Missing templates
Whenever i try and download an EAM template I receive the following? Is it a bug? Does anyone have the actual asset & model template? Thanks
Forum Posts
How can i remove the user name on dashboard,while user searching his name the old account is visible
How can we remove the user name on dashboard, while user searching his name the old account is appearing. user don't want to display his old account
hide the closed option in the state field
Hi,In the incident form - how do I hide the closed option in the state field? Thank, Shir
system scheduling
Hey,I need that every night (2:00 in the morning) the system should close requests that have been 30 days since they were opened and are still open.That is (statee will change from open to close)I am attaching an attempt to solve it by business rule:...
Make field unvisble in requested item
Hi,I've created an application form with a field called 'installations.' I want this field to be visible while filling out the application form but to disappear after the request is submitted. This is the application form: This is the form after it...
Creation of Flow Designer in combination with notification
Hi,I have an assignment that I need to create using FLOW DESIGNER: Receive an email that is received after clicking on the link (reopen) that we created in the notification (we created a click here button that opens a response email as soon as you cl...
creation flow designer
Hi, I need to create a flow designer that, in the first step, will receive an email as a result of clicking a link in a notification I have previously created. Thank.Shir
Notifications
Hi, I'm attempting to create an HTML notification that includes a variable representing the name of the manager associated with a request in our system. Can you guide me on how to accomplish this? Thank. Shir
Does ServiceNow able to provide the information of SW and HW End-of-life (EOL)/ End-of-Support (EOS)
Can ServiceNow able to provide the Software and Hardware End-of-life (EOL)/ End-of-Support (EOS) information which no need to manual input by administrator? For Software EOL, it can be provided by SAM Professional suite, is it true? How about the H...
Generate custom CSV file from multiple related tables using low-code
Hello Community, A few days back I got an interesting business requirement. I did lots of research, though I didn't find any concrete solution for the same. Today, I'm going to share the solution for the same so that it can help you. Use case: Genera...
Tracking Contract/Asset relationship changes
Hello Team, I have a couple of questions regarding the relationships between Contract/Asset and Contract/CI relationships. We have found there are two way to relate infrastructure/apps with contracts:The relationship «Lease Instance» [ast_contract_i...
