What is the solution of error on Event Management Dashboard: fail to read data from server error on.

which is a correct regex expression

which is a correct regex expression to capture only the servers in the servers (webserver3) in the server webserver3domain.com is down?

Opened at field incorrect time

Title: Incorrect Open Time on the NOC Incident Description: NOCINC0001245457 was opened at 00:30 WAT on the 6th Jan but the system picked the opened time as 05-01-2024 20:36:47. Any suggestions why their us difference ?

How to run SLA on specific hour

 Hi,Im trying to create an SLA thet needs to run only if the incident was opened after 12:00. I cant find a way to define a specific hout without specific day.How can I do it? 

How to select only users of a specific type group into a reference field

How to select only users of a specific type group into a reference field?

Adding a choice value to the reference type field

Hey, Creating a record producer form to create a new incident. I have a caller field in the form that once I select a caller, the position field will display the appropriate values of the caller.I did this by script include :And in the Reference qual...

I want to fix a quantity value on catalog item for specific catalog.

Hi,  I have created a catalog item, for I want to fix a quantity value to 1. There should not be any drop down. After submit the request, quantity variable should be available on RITM and catalog task. Can anyone help me to achieve this. 

Delete old scheduled job

HeyI created a form called quality event and it has a calendar_date_time field called u_reminder_date_and_time.I created a business role that opens as soon as a change is made in this field, and it causes the creation of a scheduled job that causes t...

Enterprise Asset Management - Recommended Implementation Sequence

Hi All, I am looking for a Recommended Implementation Sequence for EAM. Also, I would greatly appreciate it if you could share the list of the OOB Catalogue Items details about EAM.  I have attached the example of 'Recommended Implementation Approach...

Adding NPMS in Servicenow

Is there any possibility in ServiceNow to recognize NPMs also and add them to SN Groups

Missing templates

Whenever i try and download an EAM template I receive the following? Is it a bug? Does anyone have the actual asset & model template? Thanks

How can i remove the user name on dashboard,while user searching his name the old account is visible

How can we remove the user name on dashboard, while user searching his name the old account is appearing. user don't want to display his old account

hide the closed option in the state field

Hi,In the incident form - how do I hide the closed option in the state field? Thank, Shir

system scheduling

Hey,I need that every night (2:00 in the morning) the system should close requests that have been 30 days since they were opened and are still open.That is (statee will change from open to close)I am attaching an attempt to solve it by business rule:...