Access terminology

[ashwinilk]

what does Retrigger the notification in case of failure access stand for in assignment group role?

[Community Alums]

Hi @ashwinilk ,

Can you give more context to your question along with some Screenshots, at point of time your question is not clear.

[ashwinilk]

The phrase "Retrigger the notification in case of failure access" in the context of an assignment group role typically refers to the process of sending a notification again if there is a failure in accessing the assigned task or role. This ensures that the relevant parties are informed about the issue and can take necessary actions to resolve it.

[ashwinilk]

The phrase "Retrigger the notification in case of failure access" in the context of an assignment group role typically refers to the process of sending a notification again if there is a failure in accessing the assigned task or role. This ensures that the relevant parties are informed about the issue and can take necessary actions to resolve it.

For example, if an incident is reassigned between groups multiple times, a notification is sent to the territory Incident Case Management group for review and action

1 This is to prevent the incident from being bounced further without resolution.

Similarly, in the UAT document, it is highlighted that notifications can be sent to individuals in the assessment group to inform them about changes or actions required

2 In the context of assignment groups, retriggering notifications helps in maintaining the workflow and ensuring that tasks are not missed or delayed due to access issues.