We have SAML SSO set up with Virtual Agent and Live Agent chat deployed.
We have also deployed Engagement Messenger onto a number of our websites to allow users to engage with a range of functionalities.
On our intranet site, we have set up the .onLogin() function call so the engagement messenger automatically authenticates when users log into our Intranet .
We have also deployed Engagement Messenger onto another website that's accessible by both the public and our authenticated users. Users don't log into this website, so there is nowhere for me to put the .onLogin() function call as a part of the SSO flow.
We would like to curate a different experience here for public users vs authenticated users, so I would like to prompt users to SSO and authenticate when they open Engagement Messenger.
Is there a way we can have a widget inside the Engagement Messenger to display when the user is Unauthenticated, and it provides a way for the user to SSO and access the authenticated functions of the Engagement Messenger?
