As ServiceNow platform owner, I want the capability to clone old request with catalog variables

[jameskota]

As ServiceNow platform owner, in employee center I want the capability to clone old request with all catalog variables need to be in editable before clicking submit button or cloning the request,

As ServiceNow platform owner, I want team to investigate the capability to copy an old request created by a user and create a new one from that with the ability to copy different variables and edit them as needed like Requested for, so that process of creating similar request can be completed faster.

[pavani_paluri]

Hi @jameskota ,

I think we can achieve it by building a new button something like (REORDER) on Employee Center page where your old requests are visible:

In that button we can call a script include which takes the sysid of selected or current ritm and submits a new request. 

Attaching the sample script include for your reference.

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P

[jameskota]

could you please specify in more detail, i tried but not working

[jameskota]

@pavani_paluri , can you help me on this once