Assigned Topics related list not available on Knowledge table

thilagavathysar
Mega Expert

Hi All,
We have recently upgraded our Employee Service Center to Employee Center Pro and the instance version is Rome. The Assigned Topics related list is available on the catalog table (sc_cat_item). But the Assigned topics related list is not available on the Knowledge (kb_knowledge) table. Please provide any suggestions for this issue.

Thanks in advance!!!

Thanks,
Thilagavathy

1 REPLY 1

Luis Arriaga
ServiceNow Employee
ServiceNow Employee

Hi Thilagavathy,

 

On the kb_knowledge form if you configure the Related Lists. There should be a Connected Content -> Knowledge option. Once this is added you should see the Assigned Topics related list on the Knowledge form.