Associated SCTASKS for RITM

[Akhil42]

Hi Everyone,

I have created a widget where it displays all the associated SCTASKS. I have added that widget in one of the page and it is working as expected.

But when I added this widget to ticket tab configuration it is showing as empty

Code of Widget:

HTML: 

<div class="container">
<div class="row">
<div class="col"><strong>Task Number</strong></div>
<div class="col"><strong>Short Description</strong></div>
<div class="col"><strong>State</strong></div>
<div class="col"><strong>Assigned To</strong></div>
<!-- Add more field names here -->
</div>

<div class="row" ng-repeat="task in data.catalogTasks">
<div class="col">{{ task.number }}</div>
<div class="col">{{ task.short_description }}</div>
<div class="col">{{ task.state }}</div>
<div class="col">{{ task.assigned_to }}</div>
<!-- Add more field values here -->
</div>
</div>

CSS:

<style>
.container {
display: flex;
flex-direction: column;
border: 1px solid #ccc;
padding: 10px;
}

.row {
display: flex;
flex-direction: row;
justify-content: space-between;
border-bottom: 1px solid #ccc;
padding: 5px;
}

.col {
flex-basis: 20%; 
padding: 5px;
}

.col:first-child {
flex-basis: 10%; 
}
</style>

Server Script:

(function() {

    var ritmSysID = $sp.getParameter('sys_id'); // Get the RITM Sys ID from the URL parameter

    var result = [];

    var grCatalogTask = new GlideRecord('sc_task');

    grCatalogTask.addQuery('request_item', ritmSysID);

    grCatalogTask.query();

    while (grCatalogTask.next()) {

        var taskDetails = {

            number: grCatalogTask.number.getDisplayValue(),

            short_description: grCatalogTask.short_description.getDisplayValue(),

            state: grCatalogTask.state.getDisplayValue(),

            assigned_to: grCatalogTask.assigned_to.getDisplayValue(),

        };

        result.push(taskDetails);

    }

    data.catalogTasks = result;

})();

Client Script:

api.controller=function() {

  /* widget controller */

  var c = this;

};

ScreenShot of Tab Configuration:

Can anyone please give me some suggestion that how can I show those details in Tab Configuration.

Thanks in advance,

Akhil.

[Akhil42]

Hi @Mohith Devatte 

Any Update /Suggestions on this let me know.