Automatically logged in after logging out by Okta

Ashley
Kilo Sage

Good morning,

 

We're having a small problem with our Service Portal when using Okta.

 

When you log out, Okta automatically kicks in and logs you back into the portal again. I have seen a few articles where its the other way around i.e. Log in and get logged out.

 

Not sure if this is something on the SNow side or maybe a configuration setting on the Okta Portal.

 

Has anyone else seen this problem before?

 

Side note, this is not affecting the Worker UI, only the Service Portal.

 

Kind Regards

 

Ashley

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