Banner image location

Brian Sorensen · ‎10-31-2024

Hi!
As we start to create our Employee Center, we want to update the banner, and use the one I have on SelfService

The issue is I can't find the original file anymore

Is there a spot that SN has it saved that I can redownload it from?

Sakthi2 · ‎11-01-2024

Hi Brian,

Got it, please follow the below instructions -

1. Go to "sys_attachment" table.

2. add these query:

content_type=image/png
table_name=ZZ_YYsp_container

3. Copy the sys_id of the records

4. Paste it like this - instance url + sys_id +".iix".

Eg: "https://dev262598.service-now.com/cba9fc84c7e83110b1c6677703c26057.iix"

5. Right click on the image and click save as image. before saving it change the type as all files and rename it with an ending as .jpg

View solution in original post

Brian Sorensen · ‎11-03-2024

Ok, I used your suggestion, but I went to the portal first and hovered over the Update/Delete and it gave me the SYS ID to hunt down

Amazing
thanks !!