Banner image location

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Brian Sorensen
Giga Guru

‎10-31-2024 12:07 PM

Hi!
As we start to create our Employee Center, we want to update the banner, and use the one I have on SelfService

The issue is I can't find the original file anymore

Is there a spot that SN has it saved that I can redownload it from?

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Sakthi2
Giga Guru
In response to Brian Sorensen

‎11-01-2024 07:23 AM

Hi Brian,

Got it, please follow the below instructions -

1. Go to "sys_attachment" table.

2. add these query:

  • content_type=image/png
  • table_name=ZZ_YYsp_container
  • Sakthi2_0-1730470757875.png

     

3. Copy the sys_id of the records 

4. Paste it like this - instance url + sys_id +".iix".

Eg: "https://dev262598.service-now.com/cba9fc84c7e83110b1c6677703c26057.iix"

 

5. Right click on the image and click save as image. before saving it change the type as all files and rename it with an ending as .jpg

 

Sakthi2_1-1730470942840.png

Sakthi2_2-1730471005749.png

 

 

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Brian Sorensen
Giga Guru
In response to Sakthi2

‎11-03-2024 06:36 PM

Ok, I used your suggestion, but I went to the portal first and hovered over the Update/Delete and it gave me the SYS ID to hunt down

Amazing
thanks !!