Resolved! Unable to see Popular topics in Employee Center
Unable to see popular topics on the employee center home
Forum Posts
Resolved! Search not working properly on an Employee Center portal clone
Hello everyone, I have a problem regarding my Employee Center clone. I managed to clone/copy all the relevant pages in order to create a new Employee Center portal but the search is not working properly. AI search is not activated and the instance is...
Resolved! When changing header within Theme
SN Comm - looking for some help if possible- For around a month now I have been working within the new EC Portal and configuring it. I went through the taxonomy setup, etc.. I attempted to add in a link through the Body HTML template for header 'Empl...
Resolved! Link IT page to the HR Page
Hey Team, I am trying to see if I can link the IT portal page onto the HR Portal page. I would like this to act just like the Knowledge link on the HR Page, on how once clicked you are taking to the esc_knowledge_home. Rather than IT being a drop do...
Customize Employee Center menu title
I'm currently working on Employee Center for my project. Based on my project's wireframes, I need to rename 'My Tasks' to a custom one like 'To Dos'. Is there a way to do that in the Employee Center Menu?All I can see in the "Additional options, JSON...
How do I add a quick link to the main landing page in ec pro?
I'm having a hard time figuring out how to add an external link to the quick links widget on the main page...any step by step?
Taxonomy Updates
For updates to Content Taxonomy, are these captured in update sets in development and moved into production or are they done directly in production? If we are planning to for example link a knowledge article that is only in production, is it best pra...
Menu URL to external site not working
Hi, Im trying to create a menu URL item on the Employee Center with an external URL. For example cnn.com. One of a way the url target attribute _blank is being ignored.. so Servicenow now add www.cnn.com (or partly) behind the normal / existing url. ...
Resolved! How can I add my VA to an Employee Center portal clone?
I cloned the Employee Center portal so I could customize my portal without touching the original esc. I managed to clone/duplicate most of the parts that make the portal, but I can't find how/where the Virtual agent is called. IIRC a VA available on ...
How do I alter the Header Menu in Employee Center?
Hi, I have just started working in Employee Center for the first time and need to find a way to alter the header menu. In particular I need to move the avatar icon to be the right-most item on the right-side navigation menu. I have tried playing arou...
