Sorry I am asking lots of questions! Is there a way of having any other content types other than Request or Article. We have two catalogues, one is a service catalogue and one is service information. Items look the same otherwise and I would like t...
I am running San Diego in my PDI, have installed the HR Scoped App: Core, Employe Center Pro and Customer Communities to learn how to add, edit and remove banner and announcement messages to the ESC home page. Unable to locate the demo data announcem...
OOTB functionality of Catalog item page in Employee Center shows only the back button I want to have breadcrumbs even in catalog item page so I removed back button widget and added 'Breadcrumbs' widget in the catalog item page but the issue is befor...
Hi Team, I am facing issue with employee center portal in approval request form . If i impersonate to user who is having role 'approver_user'. 1)On clicking of My Task from employee center header i am getting the below errors. and also checked the ...
For those who have implemented more than just ITSM on the Now Platform - for example IRM, ITSM, ITBM & ITOM - and are using the Employee Center Portal (Rome+)... what did you name your Employee Center Portal?
Hey SN Comm Team, I was wondering if anyone knows, is there a way through the system at all (maybe within User Experience Analytics or something else), that tells us who/how many users are clicking on things within the portal? Specifically Content Ex...
Hello Experts, I would like to use ootb "Service Portal Favorites". Name: Service Portal FavoritesID: com.glide.service-portal.favoritesParent: com.glide.service-portal.esm I found already installed page and widgets.. HOWEVER I have no idea how to im...
Hi, We recently upgraded our sub-prod instance to San Diego after that we see one announcement is displaying in portal. Can anyone know about it. Can we disable it?? Thank you in advance!
Given the many-to-many relationship between content and topics, is there an easy way to apply user criteria to topics? For example, if a Catalog Item should be in both Topic A (US users only) and Topic B (UK users only) is there a way to limit access...
Hi, I have added page content type in the Quick link and added this Quick link under the IT taxonomy Topic , In my PDI it showing correctly but in my client environment "page" content type is not working. Other Content Type like - External Link, Cata...
I have been asked to set up a Quick Link in the Quick Links section to a specific topic page. Is this possible? For the Quick Link, I can set the content type as Page and select emp_taxonomy_topic as the page but I don't see any way to pass in the t...
Trying to figure out the pixels for Employee Center logo. Is is the same as the Service portal? Thank you
Hey Team, I am a little baffled by what seems to be very odd in my mind. I have an hr service called: HR General Question This has a record producer and I have it mapped through the taxonomy like so: Parent Topic: Ask HR a Question --> Child Topic: H...
hello, I want to display welcome text in homepage search widget dynamically. "Hello, <Logged in user name> How can I Help You " Help !!
I need to display an additional tab in my active items widget to display list of all active incidents. Likewise requests are shown in a separate page when i click requests tab in the widget. Help!!
