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Content Types in the Topic Content Widget

Sorry I am asking lots of questions! Is there a way of having any other content types other than Request or Article.  We have two catalogues, one is a service catalogue and one is service information.  Items look the same otherwise and I would like t...

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Lisa22 by Tera Contributor
  • 1336 Views
  • 2 replies
  • 2 helpfuls

Edit Employee Center Pro Announcements and Banners

I am running San Diego in my PDI, have installed the HR Scoped App: Core, Employe Center Pro and Customer Communities to learn how to add, edit and remove banner and announcement messages to the ESC home page. Unable to locate the demo data announcem...

Resolved! Clicks within the EC Portal - Content Experience

Hey SN Comm Team, I was wondering if anyone knows, is there a way through the system at all (maybe within User Experience Analytics or something else), that tells us who/how many users are clicking on things within the portal? Specifically Content Ex...

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Resolved! Service Portal Favorites

Hello Experts, I would like to use ootb "Service Portal Favorites". Name: Service Portal FavoritesID: com.glide.service-portal.favoritesParent: com.glide.service-portal.esm I found already installed page and widgets.. HOWEVER I have no idea how to im...

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Sinae by Tera Contributor
  • 2788 Views
  • 2 replies
  • 2 helpfuls

Resolved! Can User Criteria be applied to Topics?

Given the many-to-many relationship between content and topics, is there an easy way to apply user criteria to topics? For example, if a Catalog Item should be in both Topic A (US users only) and Topic B (UK users only) is there a way to limit access...

Jaime7 by Tera Contributor
  • 4367 Views
  • 2 replies
  • 15 helpfuls

Resolved! Topic page as Quick Link

I have been asked to set up a Quick Link in the Quick Links section to a specific topic page.  Is this possible? For the Quick Link, I can set the content type as Page and select emp_taxonomy_topic as the page but I don't see any way to pass in the t...

mah1 by Mega Sage
  • 3838 Views
  • 3 replies
  • 9 helpfuls

Resolved! Help with a specific topic not being found by search

Hey Team, I am a little baffled by what seems to be very odd in my mind. I have an hr service called: HR General Question This has a record producer and I have it mapped through the taxonomy like so: Parent Topic: Ask HR a Question --> Child Topic: H...