Hey SN Comm Team, I am having a little trouble hiding the name of the author for our articles on the portal page. Specifically the widgets. I have gone through the knowledge portal page, widget(s) being used, portal instance, page designer, widget ed...
Hello, what is the content delivery demo page for? How should it be utilized? Thank you TM
I am trying to update the mobile.svg image for when you resize it to mobile it shows the default image that comes with the portal. Is there something else I need to do. This is what it looks like
I am building out our employee center for hr - they gave me some images they want to lose but they keep getting cut off any ideas. See below the first is our portal see how their heads get cut off. I have it as an image in the first container and tha...
Unable to see popular topics on the employee center home
Hello everyone, I have a problem regarding my Employee Center clone. I managed to clone/copy all the relevant pages in order to create a new Employee Center portal but the search is not working properly. AI search is not activated and the instance is...
SN Comm - looking for some help if possible- For around a month now I have been working within the new EC Portal and configuring it. I went through the taxonomy setup, etc.. I attempted to add in a link through the Body HTML template for header 'Empl...
Hey Team, I am trying to see if I can link the IT portal page onto the HR Portal page. I would like this to act just like the Knowledge link on the HR Page, on how once clicked you are taking to the esc_knowledge_home. Rather than IT being a drop do...
I'm currently working on Employee Center for my project. Based on my project's wireframes, I need to rename 'My Tasks' to a custom one like 'To Dos'. Is there a way to do that in the Employee Center Menu?All I can see in the "Additional options, JSON...
I'm having a hard time figuring out how to add an external link to the quick links widget on the main page...any step by step?
For updates to Content Taxonomy, are these captured in update sets in development and moved into production or are they done directly in production? If we are planning to for example link a knowledge article that is only in production, is it best pra...
Hi, Im trying to create a menu URL item on the Employee Center with an external URL. For example cnn.com. One of a way the url target attribute _blank is being ignored.. so Servicenow now add www.cnn.com (or partly) behind the normal / existing url. ...
I cloned the Employee Center portal so I could customize my portal without touching the original esc. I managed to clone/duplicate most of the parts that make the portal, but I can't find how/where the Virtual agent is called. IIRC a VA available on ...
Hi, I have just started working in Employee Center for the first time and need to find a way to alter the header menu. In particular I need to move the avatar icon to be the right-most item on the right-side navigation menu. I have tried playing arou...
